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来自希腊的快速发展的在线杂货零售商E-Fresh2018年取得了巨大成功。 这家数字超市昨天宣布,其销售额去年增长了93%。 该公司在确保了88%的回头客率的前提下,客户数量还增长了94%!
这家在线杂货店不仅在客户和销售方面取得了不错的成绩,而且还扩展了机器学习技术套件,员工人数增加到150多人。
执行中心的AI和机器人
在线超市使用人工智能来维持4分钟的执行时间,并且由于在其执行中心使用了自动化和机器人技术,因此可以确保在下订单后3个小时内交货。
在过去三年中,E-Fresh在希腊交付了超过250,000个在线杂货店订单。该公司现在宣布计划通过投资现有技术创新来继续其增长计划。
首席执行官Zina Mavroeidi表示:“在全球范围内有机会重塑现有的科技公司如何在电子商务中找到AI和自动化的新用途。她说:“在本地市场实现了这一目标之后,我们将目标瞄准该行业的全球市场,因为那里的消费者购买方式继续发展。” “在未来五年中,我们旨在通过个性化和AI积极发展并提高回头客率。”
18,000条产品线
目前,E-Fresh提供18,000个产品线,包括新鲜水果和蔬菜。该公司拥有60,000多名注册用户,被希腊电子商务协会评为希腊最佳在线超市。
Greek online grocery e-Fresh grew 93% in 2018
E-Fresh, a fast-growing online grocery retailer from Greece, has had a successful year. The digital supermarket yesterday announced that its sales have increased by 93 percent last year. The company also secured a 88 percent repeat customer rate, while the number of customers grew 94 percent.
The online grocer did not only achieve good numbers with regards to customers and sales, it also expanded its suite of machine learning technology and saw the number of employees grow to over 150.
AI and robotics in fulfillment center
The online supermarket uses artificial intelligence to maintain a 4-minute fulfilment time and thanks to the use of automation and robotics technology in their fulfillment centers a delivery within 3 hours from order placement can be guaranteed.
During the last three years, E-Fresh delivered over 250,000 online grocery orders in Greece. The company has now announced that it plans to continue its growth plans by investing in existing technological innovations.
“There is a global opportunity to reinvent how existing tech companies can find new uses for AI and automation in ecommerce, says CEO Zina Mavroeidi. “Having achieved this in our local market, we are targeting global markets in the sector as consumer buying patterns continue to evolve there”, she says. “In the next five years, we aim to grow aggressively and increase our repeat customer rate through personalization and AI.”
18,000 products lines
Currently, E-Fresh offers 18,000 product lines including fresh fruits and vegetables. The company has over 60,000 registered users was recognized as the best online supermarket in Greece by the Greek e-Commerce Association.